To request an urgent appointment for today or tomorrow (Monday to Friday)
- Use an online form between 8.00am to 2.00pm Monday to Friday to request an appointment. We will respond within 3 hours when we are open. We are open Monday to Friday, 8am to 6.30pm
- Phone us Monday to Friday, 8am to 6.30pm
- Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8am to 6.30pm
When you get in touch, we’ll ask what you need help with. We will use the information you give us to choose the most suitable health professional to help you.
To request a routine appointment in the next 7 days
- Use SystmOnline to book a routine appointment
- Use an online form between 8.00am to 2.00pm Monday to Friday to request an appointment. We will respond within 3 hours when we are open. We are open Monday to Friday, 8am to 6.30pm
- Phone us Monday to Friday, 8am to 6.30pm
- Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8am to 6.30pm
- Use the NHS App to book a screening test or vaccination
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable health professional to help you.
Your appointment
We may then offer you a consultation:
- By phone
- Face to face at the surgery
- On a video call
- By text or email
Appointments by phone, video call or by text or email can be more flexible. This often means the doctor or nurse can help you sooner.
Cancelling or changing an appointment
If you can not make your appointment let us know as soon as you can so another patient can book the appointment time. You can cancel or change your appointment:
- Use SystmOnline to cancel or change an appointment
- Use the NHS App to cancel or change an appointment
- Phone us Monday to Friday, 8am to 6.30pm
- Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8am to 6.30pm
If you need help when we are closed
- Use NHS 111 online (111.nhs.uk) or call 111. 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
- Evening and weekend appointments are available from 6pm-8pm Monday-Friday, 8am-4pm Saturdays and Sundays 10-2pm. Appointments are at the local Health and Wellbeing Centre.
- If it’s a life-threatening emergency call 999.
If you need help with your appointment
Please tell us:
- If there’s a specific doctor, nurse or other health professional you would prefer to respond
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- If you need an interpreter
- If you have any other access or communication needs.
Home Visits
To request a home visit contact the surgery before 10.30am.
Remember that we can see several patients at the practice in the time it takes for one home visit. Patients should have their appointment at the surgery if they can.
Lack of transport is not a reason to request a home visit.